Training Course Refund Policy
We are committed to providing high-quality training experiences. If you are not satisfied or can no longer attend, our refund policy is as follows:
1. Cancellation by Participant:
More than 14 days before the course start date: Full refund, minus a 10% administrative fee.
7–14 days before the course start date: 50% refund.
Less than 7 days before the course start date: No refund.
Alternatively, participants may transfer their registration to another course date at no additional cost (subject to availability).
2. Cancellation by Organizer:
If we must cancel or reschedule a course, participants will be offered:
A full refund, or
A transfer to a future course date.
3. Non-Attendance:
No refunds are provided for no-shows.
4. Special Circumstances:
Refund requests due to emergencies (e.g., medical issues) will be reviewed case-by-case. Documentation may be required.